Privacy Policy

Buckley Law Offices respects your privacy and is committed to safeguarding the personal information entrusted to us. This Privacy Policy explains how Buckley Law Offices (“Buckley Law,” “we,” “our,” or “us”) collects, uses, protects, and discloses personal information obtained through our website, consultations, legal services, and communications.

This Privacy Policy applies to information collected through:

• our website and any pages that link to this Privacy Policy (including “Contact Us” forms);

• phone calls (including recorded calls, as described below);

• email, text messages, and other communications with us; and

• consultations and legal services we provide.

By accessing our website or communicating with Buckley Law Offices, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We collect personal information only when reasonably necessary to evaluate potential claims, provide legal services, operate our business, or improve our website and communications.

A. Information You Voluntarily Provide

When you contact Buckley Law Offices, request a consultation, submit a form, or communicate with our staff, you may provide personal information, including:

• identifiers and contact information (e.g., name, email address, phone number, mailing address);

• information you include in messages or submissions (e.g., details about an incident, injuries, medical treatment, insurance, employment, or other facts relevant to a potential legal matter); and

• any other information you choose to share.

Providing personal information is voluntary. However, if you do not provide information relevant to your inquiry, we may be unable to evaluate your matter or provide services.

B. Information Collected Automatically (Website)

When you visit our website, we (and our service providers) may automatically collect certain information using cookies and similar technologies, such as:

• device and browser information (e.g., browser type, operating system);

• IP address and general location information derived from IP address;

• pages viewed, links clicked, and time spent on pages; and

• referring/exit pages and other usage data.

We use this information to operate our website, understand visitor behavior, improve content, and measure the effectiveness of our advertising.

C. Information From Third Parties

We may receive information from third parties such as:

• referral sources;

• insurance companies or adjusters;

• medical providers (where authorized or appropriate);

• publicly available sources; and

• other parties involved in a potential or existing legal matter.

We treat information received from third parties with appropriate confidentiality and security.

D. Phone Call Information (Including Recordings)

When you call us, we and our service providers may collect:

• call metadata (e.g., date/time, duration, routing information, and caller phone number);

• call attribution information (e.g., whether your call resulted from an advertisement or campaign); and

• call recordings (and, if enabled, related notes or summaries).

Calls may be recorded for intake documentation, case evaluation and analysis, quality assurance, training, and business purposes, consistent with applicable law. If you do not wish to be recorded, you may request an alternative method of communication.

2. How We Use Personal Information

We use personal information for legitimate business, legal, and operational purposes, including:

Case Evaluation and Legal Representation. To review potential claims, determine case eligibility, investigate facts, communicate with relevant parties, negotiate settlements, and represent clients in legal proceedings.

Client and Prospective Client Communication. To respond to inquiries, schedule consultations, provide updates, request documentation, and communicate about your matter.

Business Operations and Administration. To manage records, maintain internal files, perform conflicts checks, and comply with professional licensing and regulatory requirements.

Marketing and Website Improvement. To understand website usage, improve content, measure advertising performance, and develop relevant legal resources. We send marketing communications only where we have obtained any consent required by law, and you may opt out of promotional communications at any time.

Legal and Regulatory Compliance. To comply with applicable laws, court rules, professional conduct standards, and record retention requirements.

3. No Attorney–Client Relationship / No Legal Advice

Contacting Buckley Law Offices, submitting website forms, leaving voicemail messages, sending emails, or communicating with us does not create an attorney–client relationship.

An attorney–client relationship is formed only after:

• we have completed any required conflicts checks; and

• you and Buckley Law Offices have signed a written engagement agreement (and, if applicable, any agreed retainer has been received).

Do not send sensitive or time-sensitive information through our website forms, voicemail, or email until we have confirmed representation in writing. Please avoid including highly sensitive information (such as Social Security numbers or detailed medical records) in voicemail or website form submissions until we have confirmed representation in writing. Website content is for informational purposes only and does not constitute legal advice.

4. Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels and tags) to operate our website and understand how visitors interact with it.

We use third-party tools including Google Analytics to help analyze website traffic and usage. We also use Google Ads to advertise our services and measure the effectiveness of our advertising. Depending on our advertising settings, Google Ads features may include conversion tracking and remarketing (showing ads to people who have previously visited our website).

These tools may collect information such as your IP address, device identifiers, browser type, pages visited, and interactions with our website.

Your choices:

• You can disable cookies through your browser settings. Disabling cookies may limit certain website features.

• You can learn about Google’s advertising controls and opt out of certain ad personalization by visiting Google Ad Settings.

• You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

5. Disclosure of Personal Information

A. No Sale; Limited Sharing

Buckley Law Offices does not sell personal information.

We may share personal information with service providers that help us operate our business and website (for example, customer relationship management, call tracking and recording, information technology, and marketing/analytics support). These service providers are permitted to process personal information only to perform services for us and are contractually required to protect it and not use it for their own independent purposes.

We may also share personal information at your direction (for example, if you ask us to send information to another party in connection with your matter).

B. Legal Representation and Case Support

We may share information as reasonably necessary to pursue or support legal representation, including with:

• courts and opposing parties (as required in litigation);

• experts, investigators, consultants, and other vendors supporting your matter; and

• co-counsel or referral counsel (where appropriate and consistent with applicable rules).

C. Legal Compliance and Protection

We may disclose personal information when required to comply with law, court order, subpoena, or other legal process, or when we believe disclosure is necessary to protect the rights, safety, and security of Buckley Law Offices, our clients, or others.

6. Data Security and Protection

We use reasonable administrative, physical, and technical safeguards designed to protect personal information against unauthorized access, misuse, or disclosure. Despite these efforts, no method of transmission over the internet or method of storage can be guaranteed to be completely secure.

7. Text Messaging and Electronic Communications

If you provide a phone number or email address, we may contact you regarding your inquiry, consultation, or legal services. Message and data rates may apply.

Where required by law, we will obtain appropriate consent before sending marketing text messages. You may opt out of marketing communications at any time (for example, by using an unsubscribe link in an email or replying STOP to a marketing text message, if applicable).

8. Third-Party Websites and External Links

Our website may contain links to third-party websites for informational or referral purposes. Buckley Law Offices is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of third-party websites before submitting personal information.

9. Data Retention

We retain personal information only as long as reasonably necessary to evaluate inquiries, provide legal services, maintain business records, comply with legal and ethical obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the information and applicable legal standards. When information is no longer needed, we take reasonable steps to delete or de-identify it, consistent with our obligations.

10. Children’s Privacy Protection

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without parental or guardian consent. If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it.

11. Your Privacy Rights and Choices

You may request to:

• access or update certain personal information we maintain about you; and/or

• opt out of marketing communications.

We may need to verify your identity before responding to certain requests. To submit a request, use the contact information in Section 14.

12. Confidential Medical and Legal Information

Information related to medical treatment, injuries, insurance claims, and legal matters is handled with care and in a manner consistent with our professional obligations, including applicable New Hampshire and Massachusetts rules of professional conduct. However, submitting information to us before we have confirmed representation in writing does not create an attorney–client relationship (see Section 3).

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this website with a revised effective date. Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.

14. Data Protection

For privacy-related questions or requests, please contact us info@buckleylawoffices.com. You may also write to us at:

Buckley Law Offices
30 Temple Street,Suite 210
Nashua, NH 03060
Attn: Data Protection Team

15. Website Disclaimer

Content provided on Buckley Law Offices’ website is for informational purposes only and does not constitute legal advice. Viewing website content or contacting Buckley Law Offices does not create an attorney–client relationship.

Effective Date: January 1, 2026
Last Updated: March 4, 2026